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WELCOME TO OUR NEW WEBSITE | SIGNUP FOR 10% OFF YOUR FIRST ORDER
WELCOME TO OUR NEW WEBSITE | SIGNUP FOR 10% OFF YOUR FIRST ORDER

Frequently Asked Questions

Where is ZA Nootropics Located?

Although ZA Nootropics is an online based store, we have offices are located in Sandton, JHB, where all order fulfillment and management takes place. 


ZA Nootropics HQ 
Unit 18, Sandton Commercial Village

C/O 15th Street & 7th Ave

Malboro

2090

JHB

What are Nootropics?

Nootropics, also known as cognitive enhancers, are a group of supplements/compounds with the primary function of improving aspects of mental functioning, concentration, and memory. Often confused with smart drugs, which can be associated with adverse side-effects, Nootropics are by definition considered safe and neuroprotective when used appropriately.

Who uses Nootropics?

Nootropics are used universally by entrepreneurs, students, athletes etc. 

Due to their vast range of benefits and effects, they make for a greatly versatile supplement class of choice.

What are Adaptogens? 

Adaptogens are natural herbs that assist the human body to adapt & cope with stress. They are a powerful weapon to add to your arsenal of natural substances to supercharge your body, improve biological functioning & deal with stress.

How do i place an order?

Placing an order is simple: 

 1) Find and locate the items you wish to purchase 

 2) Add desired items to cart 

 3) Select "Checkout" option in cart tab (Located at the top right of your screen (shopping cart icon) 

 4) Follow the steps as you progress through the checkout process 

 5) Complete payment and confirm order 

 6) Wait on the confirmation email relating to your order 

 7) Once your order is packed and ready you will receive an additional email with your tracking number 

What payment methods are available?

The following payments methods are available: 

1) Online card payments 

2) Instant EFT payments 

3) Manual EFT4) Bank deposits 

5) Card/Cash payment upon collection

How are the orders packaged?

All of the orders are packed securely and discreetly, in bubble wrap, inside a cardboard box or padded enveloped 

-Packaging is dependent on order quantity 

How can i enter a discount code?

Discount codes can be entered during the checkout process

What shipping methods are available?

All orders are sent out via Door-to-Door couriers and rates are based on your location,

Local Orders - Gauteng:
Collect @ Offices in Sandton, Johannesburg - (Details Sent)
Economy Shipping | Door-to-Door | 1-3 Working Days
Priority Shipping | Door-to-Door | 1-2 Working Days
Overnight Express | Orders Placed by 2pm | Working Days Only 

National Orders:
Economy Shipping | Door-to-Door | 2-3 Working Days
Priority Shipping | Door-to-Door | 1-2 Working Days
Outlying Areas | Door-to-Door | 2-5 Working days
Overnight Express | Orders Placed by 2pm | Working Days Only 

Can i track my shipment?

Yes, all shipments can be tracked by entering the tracking number you receive into the respective tracking pages,


Alternatively, please enter your order number into our tracking page.

What brands do you stock?

We currently stock the following brands: 

ZA Nootropics (In-house Nootropics brand)

Prime Self (View in store // View Their Brand)

Higher Health (View in store // View Their Brand)

Gunnar (View in store // View Their Brand)


We are constantly looking for new and innovative products to bring into our store, so keep checking back for more soon!

Where are your products manufactured?

Material sourcing: 

We source our raw materials both locally and internationally


Manufacturing: 

The final products are manufactured, assembled and sealed locally in registered GMP facilities to ensure constant quality control and support of the local market.

Are your products tested for purity?

Yes, all of our products are batch tested before import to ensure they meet our strict quality and purity guidelines. 

Certificates of Analysis (COAs) can be provided on request. 

How is your C60 manufactured & packaged? 

Our C60 manufacturing process is as follows: 

Ultra Pure 99.95%, solvent free, C60 is imported from a reputable and trusted supplier in the USA

The C60 is then weighed out added to either Extra Virgin Olive Oil or MCT Oil here in our local Lab

The solution is made up to a concentration of 0.7mg/ml 

The C60 solution is mixed for 2-3 weeks straight on a magnetic stirrer in a dark room 

The solution is filtered with a 0.2-micron filter before bottling and labeling


Packaging:

Our C60 is bottled in glass amber-tinted dropper bottles at either 30ml or 100ml variants

C60 Dosage?

The optimal common C60 dosage has been shown to be optimal at 3-5ml per day (1 Tsp)

Do you provide a scoop with your nootropics? 

We do provide a scoop with all our nootropic powders/product. 

However, we strongly advise the use of a scale, the reason for this, is the densities of each product vary significantly thus making a scoop an inaccurate means of measuring doses. 


We have a scales available which are accurate to 0.001g, which is perfect for lower dose products. 

How should i store my products? 

Generally, we recommend storing your products in a cool dry place at room temperature. 


Additional:

Alpha GPC 50%. We recommend that this is stored in an air tight container at room temperature as Alpha GPC is extremely hydroscopic (absorbs moisture from the air). It is therefore very important that these products are exposed to as little air as possible.

C60. We recommend storing this in a cool, dry & DARK place. Avoid light exposure. 

Do you offer wholesale services with discounted prices? 

Yes we can assist you with this. 

The discount available is subject to the quantity ordered. Please email us at info@zanootropics.co.za for further details.

Additional information?

Please free to get in contact with us if you have any questions that haven't been answered above. Email: info@zanootropics.co.za

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